Terms & Conditions
Law On Earth Clients

The Customers Terms of Use are the rules by which you need to comply to continue using the Law On Earth platform. Its important that there are terms in place to keep everyone’s details safe and to provide a positive experience for all users. If you have questions, please get in touch with us. We’ll let you know if the Terms change, as you must comply with the latest set of Terms at all times.

Law On Earth is a public self-service platform which connects customers to advisors, provides the ability for customers to create documents, perform searches and incorporate companies online, and provides education on a variety of topics in a secure environment. In order to provide you with the best user experience and protect your interests and the interests of other members on our Site and/or App, we require all users of the Site and/or App to comply with the following Terms of Use and the Privacy Policy.

In these terms and conditions:

  • "us", "we" or "our" means Law On Earth AU Pty Ltd ACN 626 822 606 of Level 54, 111 Eagle Street, Brisbane City QLD 4000;
  • "Platform" means the platform you have access to once you log on to www.lawonearth.com;
  • "App" means any application we create and provide for you in the future in relation to our Site www.lawonearth.com;
  • "including" and similar words do not imply any limit or restriction;
  • "loss" means loss of profits, savings, revenue or data, and any other claim, damage, loss, liability and cost, including legal costs on a solicitor and own client basis;
  • "Personal Information" means any information about an identifiable living person;
  • "Professional Indemnity Insurance" means the relevant insurance as required by the regulating body for your State applicable to the type of Advisor you are accredited with us as;
  • "Reporting" mean the process of a report being provided to you summarising the advice calls you have completed during the Reporting Period and the amount of payment owing to you by us;
  • "Reporting Period" mean a calendar month or such other timeframe as agreed with us;
  • "Site" means www.lawonearth.com;
  • "Your Material" means any information about an identifiable living person.

It is important to us that you understand these terms and conditions which relate to your ongoing use of the Site www.lawonearth.com, the Platform once you have logged in, and any future App we create to enhance your user experience (the "Site, Platform &/or App"). If you have any questions, please contact us via the Contact Us page on www.lawonearth.com.

  1. Agreement
    1. By accessing and using the Site, Platform &/or App, you agree to be bound by these terms and conditions, our Privacy Policy and any other terms and conditions, notices and disclaimers displayed elsewhere on the Site, Platform &/or App relating to your use of the Site, Platform &/or App ("Terms of Use").
    2. We may change the Terms of Use at any time. If we do, an amended version of the Terms of Use will be posted on the Site, Platform &/or App. You are responsible for ensuring that you regularly review the Terms of Use and your continued use of the Site, Platform &/or App after any changes are made to the Terms of Use will be deemed to constitute your acceptance of those changes. If you object to any changes to the Terms of Use, or otherwise become dissatisfied with your membership of the Site, Platform &/or App, your only remedy is to immediately:
      1. discontinue your use of the Site, Platform &/or App; and/or
      2. terminate your membership in accordance with the Customer Terms of Use.
  2. You must:
    1. not act in a way, or use or introduce anything (including any virus, worm, Trojan horse, timebomb, keystroke logger, spyware or other similar feature) that in any way compromises, or may compromise, the Site or any underlying system within the Platform, or otherwise attempt to damage or interfere with the Site, Platform &/or App or any underlying system within the Site, Platform &/or App; and
    2. unless with our agreement, access the Site, Platform &/or App via standard web browsers only and not by any other method. Other methods include scraping, deep-linking, harvesting, data mining, use of a robot or spider, automation, or any similar data gathering, extraction or monitoring method.
    3. We (and our licensors) own all proprietary and intellectual property rights in the Site, Platform &/or App (including all information, data, text, graphics, artwork, photographs, logos, icons, sound recordings, videos and look and feel), and the underlying systems which supports the Site, Platform &/or App.
    4. While we use reasonable endeavours to ensure that the Site, Platform &/or App are available 24 hours a day, we do not make any representations or warranties that your access will be uninterrupted or error free. Access to the Site, Platform &/or App may be suspended temporarily without notice in the case of system failure, maintenance or repair or any reason beyond our control.
    5. To the extent permitted by law, we and our licensors have no liability or responsibility to you or any other person for any Loss in connection with:
      1. the Site, Platform &/or App being unavailable (in whole or in part) or performing slowly;
      2. any error in, or omission from, any information made available through the Site, Platform &/or App;
      3. advice provided by an Advisor;
      4. documents you created using the system where you did not seek advice on the suitability of the document;
      5. the content in the Learning Centre or the DIY Guides;
      6. any exposure to viruses or other forms of interference which may damage your computer system or expose you to fraud when you access or use the Site, Platform &/or App. To avoid doubt, you are responsible for ensuring the process by which you access and use the Site, Platform &/or App protects you from this; and
      7. any site linked from the Site, Platform &/or App. Any link on the Site, Platform &/or App to other sites does not imply any endorsement, approval or recommendation of, or responsibility for, those sites or their contents, operations, products or operators.
    6. We make no representation or warranty that the Site, Platform &/or App is appropriate or available for use in all countries or that the content satisfies the laws of all countries. You are responsible for ensuring that your access to and use of the Site, Platform &/or App is not illegal or prohibited, and for your own compliance with applicable local laws.
    7. To the maximum extent permitted by law:
      1. you access and use the Site, Platform &/or App at your own risk; and
      2. we are not liable or responsible to you or any other person for any Loss under or in connection with these Terms, the Site, Platform &/or App, or your access and use of (or inability to access or use) the Site, Platform &/or App. This exclusion applies regardless of whether our liability or responsibility arises in contract, tort (including negligence), equity, breach of statutory duty, or otherwise.
  3. Membership and Subscription
    1. You must be 18 years of age or older to become a member of the Site, Platform &/or App, even if you have express parental or guardian consent to join. If you are under 18 years of age, you will require an adult to set up an account in their own name and to help you in finding the advice you need.
    2. When registering as a member of the Site, Platform &/or App, you must provide us with accurate, complete and up-to-date information as requested. It is your responsibility to inform us of any changes to that information. You may do this at any time by accessing your Account page on the Platform &/or App.
    3. As a member of the Site, Platform &/or App, you are permitted to create one profile for yourself on that Site, Platform &/or App. You must not create multiple member profiles on the one Site, Platform &/or App without our express consent. Where an employer has provided you with access to a corporate account, this will be an acceptable reason for having more than one account.
    4. All personal information you provide to us will be treated in accordance with our Privacy Policy.
    5. You understand and accept that the information provided in the Site, Learning Centre and the Platform provides general information only and does not consider your personal circumstances. You must seek legal advice on your particular circumstances by engaging an Advisor for a recorded video call if you wish to rely on such information.
    6. Should you rely on the general information and suffer loss, you hold us completely harmless for any loss or damage. No legal insurance attaches to your access to the free information in the Site, Platform &/or App. Insurance attaches only to advice you obtain from the Advisor in the recorded Advice Session.
    7. Other law firms, lawyers and businesses with a direct or indirect competitive interest are prohibited from using the material on the Site, Platform &/or App for commercial purposes and from luring clients within the Platform away using the chat function or recorded video calls sessions.
    8. By creating a profile on the Site, Platform &/or App or using the Site, Platform &/or App for any period of time, you agree to not in any way and via any medium, derogate Law On Earth AU Pty Ltd, it’s directors, employees, agents and associates at any time. If you have a complaint, you must make this in writing to us via the Contact Us page, directly to the Privacy Officer as noted in the Privacy Policy, or by calling us on 1300 66 46 88 so that we may assist you with a resolution where possible.
  4. Termination and suspension
    1. You may terminate your membership of the Site, Platform &/or App for any reason by providing written notice to us. You can provide notice of termination by:
    2. mailing it to our postal address listed on the Contact Us page; or
    3. messaging us via the Contact Us page.
    4. We reserve the right to, without limitation, do any or all of the following in relation to your membership:
    5. suspend your membership;
    6. permanently or temporarily hide all or part of your member profile;
    7. modify your member profile;
    8. terminate your membership at the end of your current billing cycle for any reason by providing prior notice to you;
    9. terminate your membership immediately without notice to you if you have committed a breach of the Terms of Use;
    10. deactivate your membership if you have not used the Site, Platform &/or App for a period of 12 months or more (from the date of last use); and/or
    11. permanently or temporarily block your access to all or part of the Site, Platform &/or App.
  5. Service and features
    1. You may become a member of the Site, Platform &/or App at no cost, however this will entitle you to have access to the Learning Centre only. To access all features and benefits, you will need to become a Premium Member.
    2. As a Premium Member, you will have the ability to access features and services available on the Site, Platform &/or App (such as discounted advice rates, subscription services or any chargeable service or feature that becomes available from time to time).
    3. To make purchases online, you must be a member and verify your identification.
    4. We will charge you fees based on what services you contract with us to receive and we reserve the right to change these fees at expiry of the current term for which you have paid, from time to time without notification directly to you. Notification of fee increases will be made in the platform and your continuing to use the services will be your express acceptance of the new pricing.
    5. In the event we offer physical products ("Goods") for purchase at any time, all purchases, postage and insurance costs are to be paid for by you prior to the Goods being shipped.
    6. Risk passes to you upon your payment of the Goods. Therefore, you are responsible for any damage incurred during shipping and you elect to take out insurance cover or otherwise at your own risk. To the extent permitted by law, we disclaim any liability for items damaged after risk has passed, where the Goods are not insured, or fall outside the scope of the insurance policy.
    7. To the extent permitted by law, we do not warrant that the products will be fit for purpose or of a particular merchantable quality. We do not facilitate refunds from the third-party supplier for change of mind so please choose carefully.
    8. Further details and any additional terms and conditions relating to any future features and services (including pricing for any future chargeable services) will be made available on the Site, Platform &/or App. Any such additional terms and conditions form part of the Terms of Use.
    9. Should we choose in the future to implement a chargeable service or feature, we reserve the right to change the pricing for any chargeable service or feature on the Site, Platform &/or App at any time. If you are unhappy with a change of pricing, you are entitled to discontinue your use of the Site, Platform &/or App or terminate your membership in accordance with the Terms of Use.
    10. In the event of unusual activity, we reserve the right to temporarily or permanently suspend your account and contact you, or any other relevant third party to report such unusual activity.
    11. We reserve the right to change or discontinue any service or feature of the Site, Platform &/or App in whole or in part any time.
  6. Secure access
    1. You are responsible for maintaining the confidentiality and security of your login and password.
    2. You are wholly responsible for all activities that occur under your login and password.
    3. You agree to immediately notify us of any unauthorised use of your login or password.
    4. You must ensure that you exit from your account at the end of each session.
    5. We may at any time request a form of identification to verify your identity and/or your compliance with the Terms of Use.
  7. Content
    1. Any images, sounds, or text (Content) that you transmit or post on the Site, Platform &/or App, or otherwise transmit to any other member of the Site, Platform &/or App by any other means, must be complete and accurate.
    2. You agree not to post or transmit on the Site, Platform &/or App, or otherwise transmit to any other member of the Site, Platform &/or App by any other means, Content that:
      1. is unlawful, obscene, defamatory, indecent, offensive or inappropriate;
      2. is false or misleading in any way;
      3. infringes the rights of any third party;
      4. you do not have a right to make available under any law or contractual obligation;
      5. is sexually explicit or contains sexual references / innuendo;
      6. pertains to group sexual activity or soliciting contact for the purpose of extra marital (marital, de facto or relationship) encounters or affairs;
      7. contains restricted or password only access pages, or hidden content; or
      8. contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.
    3. Without limiting the above, you must not transmit or post on the Site, Platform &/or App, or otherwise transmit to any other member of the Site, Platform &/or App by any other means, any images that contain:
      1. images of any person other than you (without their consent);
      2. material, cartoons, pictures or text that is offensive or potentially likely to offend, discriminate, defame or cause social concern; or
      3. nudity.
    4. You are solely responsible for Content that you transmit or post on the Site, Platform &/or App, or otherwise transmit to any member of our Site, Platform &/or App by any other means.
    5. We are not responsible for, and accept no liability with respect to, any Content transmitted or posted on the Site, Platform &/or App, or otherwise transmitted to any member of the Site, Platform &/or App by any other means, by any person.
    6. We reserve the right, but have no obligation, to review Content transmitted or posted on the Site, Platform &/or App, or (where possible) otherwise transmitted to any member of the Site, Platform &/or App by any other means.
    7. Without limiting your responsibilities under the Terms of Use, we reserve the right to modify and/or remove any Content that, in our opinion, violates the Terms of Use or otherwise has the potential to harm, endanger or violate the rights of any person.
    8. We do not make any representations or warranties as to the accuracy, reliability or completeness of any Content posted or transmitted on the Site, Platform &/or App, or otherwise transmitted to any other member of the Site, Platform &/or App by any other means, by any person. Furthermore, we do not endorse any opinion, advice or statement made by any person other than us. We do not accept any liability for any loss, damage, cost or expense resulting from anyone's reliance on Content posted or transmitted on the Site, Platform &/or App, or otherwise transmitted to any other member of the Site, Platform &/or App by any other means.
  8. Use of the Site, Platform &/or App and prohibited activities
    1. You agree not to use the Site, Platform &/or App (or contact any other member of our Site, Platform &/or App) to:
      1. defame, abuse, harass, stalk, threaten or otherwise offend others;
      2. engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming;
      3. impersonate or create a profile for any person or entity;
      4. promote, or provide information about, illegal activities or conduct;
      5. promote racism, bigotry, hatred, harassment or any kind of harm against any group or individual;
      6. exploit any person under the age of 18, or to solicit information from anyone under 18; or
      7. solicit money, passwords or personal information from any person.
    2. You also agree not to
      1. use any robot, spider, or other device or process to retrieve, index, or in any way reproduce or circumvent the navigational structure or presentation of the Site, Platform &/or App;
      2. "frame" or "mirror" any part of the Site, Platform &/or App without our prior written authorization;
      3. use code or other devices containing any reference to the Site, Platform &/or App to direct other persons to any other web page;
      4. except and only to the extent permitted by law, modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Site, Platform &/or App or cause any other person to do so.
    3. The Site, Platform &/or App are for the personal use of individual members only and business owners may highlight their business in the Biography section of the Portal but not use the portal to directly sell their products/services, only build relationships so that such selling of products or services is done outside of the Portal. The Site, Platform &/or App must not be used for commercial endeavours, including advertising, selling or hiring products or services, collecting names and/or email addresses or sending unsolicited emails. Unauthorised framing / linking to the Site, Platform &/or App is prohibited.
    4. We have no obligation to monitor any member's use of our Site, Platform &/or App, however, we reserve the right at all times to monitor, retain and disclose any information as necessary to satisfy any applicable law, legal requirement, police investigation or governmental request.
  9. Safe interaction, complaints and disputes
    1. Unfortunately, it is possible that other members of the Site, Platform &/or App may use the Site, Platform &/or App in violation of the Terms of Use. For example, it is possible that another member may post or transmit on the Site, Platform &/or App Content that is obscene or offensive, or use the Site, Platform &/or App to harass you.
    2. We urge you to be cautious when interacting with other members of the Site, Platform &/or App. You should carefully select the Content that you post or transmit on the Site, Platform &/or App, or otherwise transmit to any other member by any other means. You must not include any telephone numbers, street addresses, last names, URLs or email addresses in your member profile. Any Content that you transmit or post on the Site, Platform &/or App, or otherwise transmit to any other member of the Site, Platform &/or App by any other means, will be considered non-confidential.
    3. If you are experiencing problems with any other member of the Site, Platform &/or App and would like to make a complaint, please send us an email via the Contact Us page.
    4. We may record and store any information relating to any complaint made against you.
    5. We reserve the right, but have no obligation, to monitor disputes between members of the Site, Platform &/or App.
    6. You agree to hold us harmless in connection with any dispute or claim that you make against any other member of the Site, Platform &/or App.
  10. Intellectual property
    1. We own and retain all proprietary rights in and relating to the Site, Platform &/or App. Proprietary rights in and relating to the Site, Platform &/or App must not be used in any way without our prior written consent.
    2. You warrant that any Content that you post or transmit on the Site, Platform &/or App, or otherwise transmit to any other member of our Site, Platform &/or App by any other means, will not infringe the intellectual property rights of any third party.
    3. Subject to our obligations under the Privacy Policy, you grant us the right to use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, your Content for any purpose. You warrant that you have the right to grant us such rights.
    4. No person may use, reproduce, publish, store, modify or transmit, in any form or by any means, in whole or part, any Content posted or transmitted on our Site, Platform &/or App, or otherwise transmitted to any member of our Site, Platform &/or App, other than their own Content, without the express written permission of the relevant owner.
    5. If you believe that any Content has been posted or transmitted on the Site, Platform &/or App, or otherwise transmitted to any member of our Site, Platform &/or App by any other means, in violation of your rights, please send us an email via the Contact Us page.
  11. External activities
    1. From time to time, we may promote, advertise, or sponsor functions, events, offers, products, services, competitions or other activities that may be conducted offline and may be conducted by third parties ("External Activities").
    2. External Activities may be subject to separate terms and conditions.
    3. You acknowledge that you participate in any External Activities entirely at your own risk.
    4. In relation to External Activities conducted by any third party (even if such third party has been contracted by us or we are associated with such activity), we do not accept any liability for any loss, damage, cost or expense that you suffer or incur as a result of or in connection with your participation in such External Activities.
    5. In relation to External Activities conducted by us, to the maximum extent permitted by law, we exclude all implied representations and warranties which, but for the Terms of Use, might apply in relation to your participation in relation to such External Activities. To the extent that our liability cannot be excluded by law, our maximum liability to you will be limited to the amount paid by you (if any) for your participation in the event.
  12. Third party websites and advertising
    1. From time to time, the Site, Platform &/or App may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of the Site, Platform &/or App and are not under our control. We do not accept any responsibility for the contents of any such hyperlink or linked website. If you link to any third-party websites you leave the Site, Platform &/or App entirely at your own risk.
    2. From time to time, the Site, Platform &/or App may also feature or display third party advertising. By featuring or displaying such advertising, we do not in any way represent that we recommend or endorse the relevant advertiser, its products or services.
  13. Limitation of liability and indemnity
    1. You acknowledge that you use the Site, Platform &/or App at your own risk.
    2. You acknowledge that we are not responsible for, and accept no liability in relation to, your use of and conduct in connection with the Site, Platform &/or App, or any other members' or third-party suppliers’ use of or conduct in connection with the Site, Platform &/or App, in any circumstance.
    3. You agree to indemnify us for any loss, damage, cost or expense that we may suffer or incur as a result of or in connection with your use of or conduct in connection with the Site, Platform &/or App, including any breach by you of the Terms of Use.
    4. To the maximum extent permitted by law, we exclude all implied representations and warranties which, but for the Terms of Use, might apply in relation to your use of the Site, Platform &/or App. In particular, we do not make any representations or warranties that the Site, Platform &/or App will be uninterrupted or error free. Nor do we make any representation or warranty about the likelihood of any outcomes of your use of the Site, Platform &/or App.
    5. To the extent that our liability cannot be excluded by law, our maximum liability to you will be limited to the total amount paid by you (if any) for any chargeable service or feature on the Site, Platform &/or App purchased by you during the term of your membership.
    6. In no circumstances will we be liable for any indirect, punitive or consequential loss or damages; loss of income, profits, goodwill, data, contracts, use of money; or loss or damages arising from or in any way connected to business interruption of any type, whether in tort, contract or otherwise.
  14. General
    1. No partnership, joint venture, employment, or agency relationship exists between you and us as a result of the Terms of Use or your use of the Site, Platform &/or App.
    2. The Terms of Use represent the entire agreement between you and us regarding your use of the Site, Platform &/or App.
    3. If any provision of the Terms of Use is held to be invalid, the remainder of the Terms of Use shall continue in full force and effect.
    4. You agree that the Terms of Use will be governed by the laws of Queensland you and agree to submit exclusively to that jurisdiction.