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Free Legal Guides (ALL)
Given the laws change from State to State, ensure the State noted above is where you need the document prepared for. You can choose the type of field of law you need help with on the left or if you know what you want, just use the search bar. Any documents you favourite by clicking on the heart, will be saved in your Dashboard (for premium users). Loved an article and want to connect with the Advisor who wrote it? Just search for them in the Advisors tab at the top of this page.
Consumer Guarantees - A Guide for Consumers
When you buy goods or services and they break too easily, don’t work or don’t perform as generally expected, you have rights under the law. In this booklet you will find answers to some of the questions most commonly asked by consumers, such as wha...
Consumers with Disability - Where to go for Advice or Complaints
It’s OK to speak up or complain Governments and service providers have a role to play in supporting people with disability. There are different services available for advice or help depending on the issue. This fact sheet will help you find the right...
Country of Origin Claims and The Australian Consumer Law
A guide for businesses that choose to make representations to their customers about where their goods were grown, produced or made. It will help businesses to understand when they can safely make these claims without raising concerns under the Austra...
Franchising - What You Need to Know
This Guide written by the ACCC in May 2019, explains what you need to know about Franchising for both a franchisee and franchisor. Franchising allows you to operate a business for a defined period under an existing brand or system. The Franchising C...
Small Business and the Competition and Consumer Act - your rights and responsibilities
Under the CCA and ACL, you have obligations as a supplier, as well as rights in your capacity as a purchaser of goods and services. You can seek to have an unfair standard form contract declared void by the Courts. You can collectively bargain with...
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