Australian Consumer Laws
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Unfair Contract Terms
This guide will help businesses and legal practitioners understand the unfair contract terms of the Australian Consumer Law. You will learn what an unfair contract term is, and what type of contracts are affected by the law, and see examples of the t...
Small Business - Self Assessment Checklist
This checklist provided by the Australian Competition and Consumer Commission (ACCC) is designed to provide awareness of your rights and obligations under the Australian Consumer Law to you and your business. It will explain which parts of the ACL a...
Refunds and Returns – Goods (Mandatory Statement under Australian Consumer Law)
We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item has a problem that would have stopped someone from buying the item if they h...
Refund and Remedies - Services (Mandatory Statement under Australian Consumer Law)
We are not required to provide a refund if you change your mind about services you asked for. But you can choose to cancel your contract, and receive a refund for unconsumed services, if the service has a major problem. This is when the service: has...
A Guide to Competition and Consumer Law - For Businesses Selling to and Supplying Consumers with Disability
This guide provided by the Australian Competition and Consumer Commission (ACCC) is for businesses that supply goods or services to consumers with disability or participants in the National Disability Insurance Scheme (NDIS). You’ll find an explanati...
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